Your privacy is our priority. This Privacy Policy transparently explains how join link collects, uses, stores, and protects your personal data every time you interact with our platform.
Every one of these data protection features is specifically designed to ensure your information remains safe, private, and fully under your control.
All data transmitted between your device and join link servers is protected with 256-bit SSL/TLS encryption — the same technology used by major financial institutions and banks worldwide to ensure your information cannot be intercepted.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24-hour monitoring. Only authorised personnel with a legitimate work requirement are permitted to access member information.
Join Link gives you full control over your personal data. You may access, update, request corrections to, or apply for deletion of your information at any time through your account settings or by contacting our team.
Join Link does not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you, and we fully respect that privacy.
In the event of a security incident that may affect your data, join link is committed to notifying affected members within 72 hours of the incident being detected, in line with industry best practices.
The Join Link Privacy Policy complies with Malaysia's Personal Data Protection Act (PDPA) and internationally recognised data protection standards. We continuously update our privacy practices in line with the latest legal developments.
Join Link ("we", "Platform") takes our responsibility to protect the privacy of every member and platform user seriously. This Privacy Policy is designed to provide full transparency on how we handle your personal data, the rights you hold, and the measures we take to keep your information secure at all times.
This policy covers all information collected through your interactions with Join Link — from the account registration process, gaming activity, and financial transactions, to communications with our customer support team. We respect your privacy and are committed to not using your data beyond the scope stated in this document.
If you disagree with any part of this Privacy Policy, we encourage you to contact us first for clarification before making any decision regarding your use of the join link platform.
Join Link only collects data that is strictly necessary to deliver a secure, efficient, and personalized service to you. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, identification card number, date of birth, gender | Mandatory (KYC) |
| Contact | Email address, phone number, residential address | Mandatory |
| Financial | Bank account details, deposit and withdrawal transaction records | Mandatory |
| Technical | IP address, device type, web browser, login session data | Automatic |
| Usage | Game history, betting habits, and game preferences | Automatic |
| Communications | Support chat records, emails, and submitted feedback | Where applicable |
Data marked as "Automatic" is collected technically while you use the platform and does not require any manual input from you.
Your personal data is collected through several key channels when you interact with Join Link:
Join Link uses your personal data responsibly for the following purposes, which are clearly and transparently stated:
Join Link does not sell or rent your personal data to any third party for commercial purposes. However, in the course of operating the platform, we may share your data with the following categories of third parties in limited and controlled circumstances:
All data sharing is conducted on a minimum-necessity principle — only data genuinely required for a specific purpose is shared, nothing more.
Join Link invests heavily in cybersecurity infrastructure to ensure your personal data is protected against unauthorized access, loss, destruction, or unintended disclosure. Our key security measures include:
Join Link retains your personal data only for as long as it is necessary for the purposes stated in this Privacy Policy or as required by applicable law. Our general data retention principles are as follows:
When data is no longer needed and there is no legal obligation to retain it, Join Link will delete or anonymise the data using secure, irreversible methods.
Under Malaysia's Personal Data Protection Act (PDPA) and Join Link's commitment to good privacy practices, you have the following rights regarding your personal data:
Join Link respects and facilitates the exercise of your personal data rights at all times.
You have the right to obtain a copy of the personal data we hold about you at any time. Requests will be processed within 21 working days.
If any of your personal data is inaccurate or incomplete, you have the right to request immediate correction at no charge.
You may request the deletion of your personal data, subject to legal requirements that obligate us to retain certain records.
You have the right to object to the processing of your data for direct marketing purposes. Your objection will take effect immediately.
In certain situations, you may request that we restrict the processing of your data while a dispute relating to that data is being resolved.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider.
Join Link uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. We use several types of cookies:
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the Join Link platform.
The join link platform may contain references to third-party game providers and payment service providers. Please note that each third party has its own privacy policy, separate from join link. We are not responsible for the privacy practices or content of any such third parties.
We encourage you to read and understand the privacy policy of any third party you interact with through the Join Link platform. If you have any concerns about how a third party handles your data, please contact them directly.
Join Link is a gaming platform exclusively for individuals aged 18 and above. We do not knowingly collect any personal data from minors. Our registration process includes strict age verification as part of our KYC procedures.
If we discover that personal data of an individual under 18 years of age has been collected without the knowledge or consent of their parent or guardian, we will immediately delete that data and close the account in question. If you are aware of such a case, please notify us at [email protected] without delay.
If you have any questions, concerns, or requests regarding this Privacy Policy or how join link handles your personal data, please contact our Data Protection Officer:
Join Link reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to you via an in-platform notice or email at least 7 days before taking effect. The "Last Updated" date at the top of this document will be revised whenever changes are made.